Refund and Returns Policy

Return and Refund Policy

Thank you for choosing Netri Academy for your digital marketing education. We strive to provide quality content and a great learning experience. However, if for any reason you are not fully satisfied with your purchase, our Return and Refund Policy explains the terms under which you may request a refund.

1. General Refund Eligibility

Our refund policy applies to digital marketing courses purchased directly through https://netriacademy.in/. Refund eligibility and terms may vary based on the course type and enrollment date. Please review the following conditions carefully:

• Full Course Refunds: To be eligible for a full refund, requests must typically be made within a specific period after purchase (e.g., 7 or 14 days). This period is stated on each course page.
• Partial Course Refunds: If you have accessed or completed a portion of the course, partial refunds may be available on a case-by-case basis, based on the amount of content accessed.

2. Refund Request Process

To request a refund, please follow these steps:

1. Contact Us: Email us at [netridigitalacademy@gmail.com] with your refund request, including your name, course title, payment details, and the reason for your refund request.
2. Evaluation: Our support team will review your request and may reach out for additional information if needed.
3. Approval or Denial: We will notify you of the status of your request within 5–7 business days. If approved, we will process your refund according to the terms outlined below.

3. Processing Time for Refunds

Once a refund is approved, it will be processed as follows:

• Payment Method: Refunds are issued to the original payment method used for the purchase.
• Processing Time: Please allow 7–10 business days for the refund to reflect in your account, depending on your bank or payment provider.

4. Non-Refundable Purchases

Certain products and services may be non-refundable. These include:

• Completed Courses: If you have completed the course, a refund may not be available.
• Downloadable Content: Any one-time downloadable resources or materials purchased separately are generally not eligible for refunds.
• Discounted or Promotional Offers: Courses purchased during a promotional event or discount may be subject to specific refund terms as outlined in the promotion’s details.

5. Cancellations and Changes to Courses

Netri Academy reserves the right to modify, cancel, or discontinue courses in certain cases. If a course is canceled by us, you will be notified and eligible for a full refund.

6. Contact Us

If you have questions about our Return and Refund Policy, please reach out:

Email: netridigitalacademy@gmail.com